Mr Lender Refund and Compensation

HOW TO AND FREE COMPLAINTS LETTER

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Many of the complaints that we process are about Mr Lender, which is a medium-sized payday lender that is still operating within the UK. They usually take payments direct from the accounts of borrowers, which can be problematic for those in financial difficulties.

Making a complaint against Mr Lender through our free complaints tool will allow you to get money back on any unaffordable loan that was issued to you. You will also be able to get interest and fees back, as well as having the loan removed from your credit file. This may help you get finance in the future, including mortgages or business loans.

Many people report that Mr Lender turns down complaints in the first instance. But you should persevere if you believe you were sold a loan that you could not afford at the time. Do be prepared to provide proof of your finances at the time if necessary.  If you believe you have taken on an unaffordable loan with Mr Lender then you should continue with your complaint all the way, until you get money back.

So, what is the easiest way to start a complaint against Mr Lender about an unaffordable or mis-sold loan? And what does that process of making a complaint look like?

If you use our custom-designed online complaints tool to make your complaint against Mr Lender, our software will guide you through the process. It is easy to use and you you will not be charged anything at any stage of the process. Debt Hacker does not make money from your complaint and we will not sell on any of your details. We do not charge commission.

If you believe you have taken on an unaffordable loan with Mr Lender then you should continue with your complaint all the way, until you get money back.

WHAT COUNTS AS AN UNAFFORDABLE MR LENDER LOAN?

An unaffordable loan is any loan that you struggled to pay, even if you managed to pay it back. This could mean that you had to borrow again from Mr Lender or other lenders to pay the loan, or cut back on rent, energy bills and food to pay it.

If you think that this applies to you, then you can make a complaint and ask that interest and charges be refunded to you. If your complaint is upheld you should also have details of the relevant Mr Lender loan removed from your credit file. This will usually be at the direction of the Financial Ombudsman Service. But do ask the lender to do this, just to make sure.

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